Privacy Policy
Last updated: February 2026
1. Introduction
Wintino Casino ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with applicable data protection laws including GDPR.
2. Information We Collect
Personal Information
- Name, date of birth, and address
- Email address and phone number
- Government-issued ID for verification
- Payment information and transaction history
Technical Information
- IP address and device information
- Browser type and operating system
- Cookies and usage data
- Gaming activity and preferences
3. How We Use Your Information
- To create and manage your account
- To process deposits, withdrawals, and winnings
- To verify your identity and prevent fraud
- To provide customer support
- To send promotional communications (with your consent)
- To comply with legal and regulatory requirements
- To improve our services and user experience
4. Data Sharing
We may share your information with:
- Payment processors to handle transactions
- Identity verification services
- Regulatory authorities when required by law
- Game providers for functionality purposes
- Professional advisors (lawyers, auditors)
We never sell your personal data to third parties for marketing purposes.
5. Data Security
We implement robust security measures to protect your data:
- 256-bit SSL encryption for all data transmission
- Secure data centers with restricted access
- Regular security audits and penetration testing
- Employee training on data protection
- Two-factor authentication options
6. Your Rights
Under GDPR and applicable laws, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate information
- Erasure - Request deletion of your data (subject to legal requirements)
- Portability - Receive your data in a portable format
- Objection - Object to certain processing activities
- Withdraw Consent - Withdraw marketing consent at any time
7. Cookies
We use cookies to enhance your experience. Essential cookies are necessary for site functionality. Analytics cookies help us improve our services. Marketing cookies (with your consent) personalize advertisements. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure to comply with anti-money laundering regulations. Some data may be retained longer if required by law.
9. Contact Us
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at [email protected] or through our customer support channels.